- FAQ
FAQ
Booking, delivery and payment
1Booking a tour through the website
Answer: You can booking a tour on our website by entering the necessary information (Your name, name of tour, number of persons, date, hotel, and contact telephone number and e-mail). Next, we will contact You and arrange a meeting. You can come to our office or we will come to You at the hotel for the transfer voucher. Payment in baht in cash.
2Booking a tour by phone, email or other means of communication (Whatssap, Viber, Telegram)
Answer: You can booking a tour by calling us or sending an email, Whatssap, Telegram or Viber.
3Buying a tour in the office
Answer: Also purchase tours at our office. Will inform You in detail about the available excursions and tours. You will just have to make a choice. Making voucher, payment on the spot. Payment in baht in cash.
Common questions
1Can we change or cancel the tour?
Answer: If for some reason You are unable to go on a trip, it is necessary to warn in advance (the day before the appointed date). Your trip will be rescheduled for another day, or you can select another subject to recalculation. If You wish to cancel a tour, the money will not be returned. When you bail on a trip through the fault of the tourist money is also not returned.
2Can we come and see You at the hotel?
Answer: We can come to your hotel for registration visit, if You have already chosen a tour or attraction.
And also if You booked the tour on the website.
We can't to come only to inform You and answer questions. Detailed information about tours and excursions is on our website. Ready to inform You at our office or by phone.
3What time of year is best to relax in Phuket?
Answer: A definite answer to this question is no. All individually, depends on the purpose of Your trip.
The most favorable time for a holiday in Phuket is from November to April. This period is called the top season, or dry. The weather is beautiful, there is practically no rain, clean and blue sky, the sea is calm. Take a trip to one of the most beautiful destinations - the Similan Islands. Great time for diving and snorkeling.
In the period from May to October is the rainy season – the low season in Phuket. At this time the weather is wet and hot throughout the entire period of rainfall. The rains are short, but sometimes moving in heavy rains. Often rains at night.
Despite all this, the rest in the season has a number of advantages. The waves at this time are suitable for surfing. Not so many tourists, you can enjoy a relaxed and peaceful holiday. Lower prices (hotels, shops, cafes and restaurants).
It is impossible to answer the question when to go for a vacation to Phuket. The island is beautiful at any time of the year, everyone will find something for everyone.
Answer: To rent a motorbike on Phuket can be in many places. This is best done in the rental centers at the hotels or the Parking of a motorcycle taxi. On average, renting a motorbike will cost You 250-300 baht per day. You must leave a Deposit - the passport or $ 100 (minimum). Before you leave a Deposit, inspect the bike for any scratches and dents, take a picture. To the return of the transport You have no problems. You need to have a driving license And in case if You are stopped by the police. Don't forget to wear a helmet!
5Can we rely on the prices shown on the website?
Answer: We ensure that the prices for excursions and tours on the website was relevant. Prices
indicated without discounts. See "Promo".
6Is it safe to travel on speedboat?
Answer: Trip on speed boats – safe. In the cabin of the boat has comfortable seats, and safety vests. During the trip it is undesirable to move around the boat. With You in the journey will be captain, guide, mate, ensuring Your safety. Also on Board to offer some dramamine, soft drinks, fruit.
7Proof of insurance from travel companies?
Answer: All companies that sell and organize tours, provide insurance and are licensed.
During the tours You are accompanied by a professional guide, captain (boat trips), experienced instructors (active rest). Listen carefully to the instructions, wear personal protective equipment – life jackets (boat trips); a helmet, special equipment (active rest), in order to avoid threat to life and health cases.